Terms & Conditions

Welcome to VerityRobins.com ("Site"), owned and operated by Verity Robins ("we," "our," "us"). By accessing this Site, using our services, enrolling in programs, downloading resources, or engaging with our coaching, you agree to the following Terms & Conditions.

If you do not agree with these terms, please discontinue use of the Site and associated services.

1. Purpose of the Site

VerityRobins.com provides educational content related to attachment, relationships, and sexuality, including:

• Paid and free online programs
• 1:1 coaching
• Digital products (videos, PDFs, tools, worksheets)
• Blog posts, articles, and podcast recommendations
• Email newsletters and updates

All information is for educational and informational purposes only and is not a substitute for therapeutic, medical, psychological, or legal advice.

2. Coaching Disclaimer

Coaching services offered through this Site are not therapy, not counselling, and not medical or mental health treatment. By purchasing or participating in coaching, you acknowledge:

• You are responsible for your own decisions, wellbeing, and outcomes.
• Coaching does not diagnose, treat, or cure any mental health condition.
• You will seek a licensed healthcare professional if you require medical or psychological support.
• Coaching is conducted online.
• You must give 24hrs notice if you need to postpone your session and wish to not be charged.

If you are in crisis or experiencing thoughts of self-harm, please contact your local emergency services or a mental health professional immediately.

3. No Guarantees

While we aim to provide high-quality education and support, we cannot guarantee:

• Specific relationship outcomes
• Personal transformation
• Changes in your partner or relational dynamics
• Income, health, or emotional results

Your results depend on your participation, circumstances, and personal effort.

4. Intellectual Property

All content on this Site — including courses, videos, written materials, branding, graphics, audio, worksheets, and downloadable products — is the intellectual property of Verity Robins and is protected by copyright law. You may not:

• Copy, share, distribute, or modify any content
• Reproduce materials for commercial use
• Share paid content with non-paying individuals

Free and paid content is for personal use only.

5. Payment & Refund Policy

By purchasing any product or program, you agree to the pricing listed at the time of purchase. Unless explicitly stated otherwise:

• All sales are final.
• No refunds are offered for digital products, downloadable materials, or coaching sessions once delivered or accessed.
• For subscription programs, cancellation will stop future billing but does not refund previous charges.

If a program includes a specific refund guarantee, it will be clearly outlined at checkout.

6. Client Responsibilities

By using our services, you acknowledge that you:

• Participate voluntarily
• Are solely responsible for your physical, mental, and emotional wellbeing
• Will ask for clarification when needed
• Will not engage in illegal or harmful behaviour within coaching containers

We reserve the right to remove or refuse service to individuals who behave disrespectfully or violate these Terms.

7. Email & Communications

By signing up for any free or paid product, you consent to receive emails including:

• Program updates
• Educational content
• Offers or promotions
• Podcast or blog recommendations

You may unsubscribe at any time.

8. Testimonials

Testimonials and client stories displayed on this Site represent individual experiences. They are not intended to guarantee or predict results, and outcomes vary.

9. Third-Party Links

We may link to external websites or recommend resources. We are not responsible for the content, practices, or policies of any third-party site. Use them at your own discretion.

10. Site Availability

We aim to maintain consistent access, but we do not guarantee uninterrupted service, error-free content, or virus-free downloads. We are not liable for any downtime, technical issues, or data loss.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for direct, indirect, incidental, or consequential damages; emotional distress or relational outcomes; or loss of income, data, or opportunity related to your use of this Site or our services.

Your use of the Site and participation in coaching is at your own risk.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the Site indicates acceptance of any changes.

13. Contact

For questions or support, please contact: info@verityrobins.com

Disclaimer

All information provided on this website, in programs, videos, written materials, emails, coaching sessions, and the All About Attachment podcasts is for educational and informational purposes only.

It does not constitute:

• medical advice
• mental health treatment
• psychological counselling
• professional therapy
• legal or financial advice

You use this information at your own risk.

Always consult a qualified healthcare professional before making changes to your mental, emotional, relational, or physical wellbeing.